Terms of service

1. Supplier and business customers

Golf Consult AS, Norwegian organisation number 922 561 095, supplies bukk.io. Our registered address is Nicolas vei 15, 4515 Mandal, Norway. Contact support@bukk.io for service, contract and privacy enquiries.

The building subscription is offered to businesses and organisations. The person ordering must be authorised to bind the customer. People invited to use a building, and guests booking a room, do not purchase a bukk.io subscription merely by using an account.

These terms apply when accepted in a service order or subscription checkout. Publishing this version does not retrospectively change an existing agreement or authorise a charge. The privacy and browser-storage notices describe the current service.

2. What the service includes

bukk.io provides room calendars, booking and cancellation, building access management and public room discovery. Features depend on the permissions and settings chosen by the building administrator. One person can have access to several buildings.

The customer is responsible for its rooms, access decisions, published descriptions, prices, taxes and cancellation rules for room bookings. A room booking is a separate arrangement with the room provider identified at checkout. The bukk.io software subscription does not include room hire, catering or other building services.

3. Accounts, access and acceptable use

Keep contact details accurate, protect access to your mobile number and never share sign-in codes or agent credentials. Tell us promptly about suspected unauthorised access. Administrators must remove access when it is no longer appropriate.

Use the service lawfully. Do not attempt to access another organisation’s information, bypass quotas or security controls, send unsolicited messages, upload unlawful material or interfere with the service. Do not place health information or other sensitive personal information in booking notes or public room descriptions.

The customer retains rights to its content and authorises us to host and process it to provide the service. Only publish images and information you are entitled to share. Public listings can be read by visitors, search engines and AI agents.

4. Subscription and Paddle billing

Creating an account or building does not create a paid subscription or authorise a charge. An authorised building administrator must accept the current terms and complete Paddle checkout for the selected building. Existing free accounts are not automatically converted to paid subscriptions.

The plan is USD 49 per building per month, excluding applicable taxes. Checkout shows the total including applicable tax before payment. There is no annual commitment or free trial. The subscription begins when Paddle confirms the purchase and renews monthly until cancelled.

Paddle is the merchant of record and authorised reseller for the software subscription. Paddle handles subscription payments, applicable transaction taxes, receipts and refunds under its buyer terms. Golf Consult AS provides the software and product support. Room hire, catering, Vipps and building invoices are separate and are not collected through this subscription.

Cancel renewal from Subscription in the selected building before the next renewal. Cancellation normally takes effect at the end of the paid period; the date is shown after confirmation. Deleting a personal account does not cancel a business subscription. Price changes will be communicated before renewal at the new price, with an opportunity to cancel.

Buildings with existing free booking access keep that access until they choose a paid subscription. Starting a paid subscription replaces that free access; cancellation does not restore it. New buildings can be set up for free, but require a confirmed subscription before accepting their first booking. Creating an account or building never authorises a charge.

If a subscription payment fails, new bookings remain available for seven days from the start of the overdue period. Repeated payment attempts do not restart that period. If renewal confirmation is delayed, the same seven-day limit applies from the end of the last confirmed period. After the deadline, new bookings are paused until payment or renewal is confirmed. Administrators can update the payment method through Paddle and refresh status in bukk.io.

When cancellation takes effect, or a subscription is paused, new bookings stop. Cancellation scheduled for period end preserves booking access until the confirmed end date, subject to the payment rules above. Existing bookings are not automatically canceled. Account access, booking history, cancellation and follow-up of existing orders, subscription management, and assisted data export and deletion remain available under the usual permissions. This does not promise indefinite data retention.

• Cancellation and refunds
• Paddle Buyer Terms

5. Privacy and authorised AI agents

Our privacy notice explains platform account and security processing. The data processing agreement forms part of an accepted business subscription for personal data we process on the customer’s instructions. The customer is responsible for a lawful basis and information to the people whose data it enters.

You choose whether to connect an AI agent, which buildings it can access and which permissions it receives. Review the agent provider’s own privacy terms. Revoke the connection when it is no longer needed. Access is checked on each action and remains subject to your building access. Public discovery does not grant access to private rooms or personal bookings.

• Privacy notice
• Data processing agreement

6. Ending access and service availability

Users can leave individual buildings or request deletion of their account in Settings. The only administrator of a building must first arrange a replacement administrator. Contact support if this cannot be done. Deleting a personal account and cancelling a business subscription are separate actions; deleting an account must not be used as a substitute for subscription cancellation.

We may restrict access where reasonably necessary to address security threats, unlawful use or a material breach. Where practicable, we will explain the issue and provide an opportunity to resolve it. We do not promise uninterrupted access or a particular support response time unless agreed separately in writing.

On termination, contact support to arrange return or deletion of customer data under the data processing agreement. Records that must lawfully be retained may be restricted rather than immediately deleted.

7. Changes, responsibility and disputes

Each party remains responsible for its obligations under applicable law. These terms do not introduce a general waiver of statutory rights or a special limitation of liability. Separate written agreements must identify any additional service commitments.

Material changes to these terms will be notified before they take effect. They do not authorise new payment charges without the purchase agreement. Please first contact support@bukk.io about a dispute so we can try to resolve it. The service agreement with Golf Consult AS is governed by Norwegian law, subject to mandatory rules; Paddle transactions are also subject to Paddle’s buyer terms.