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Golf Consult AS · Organisation no. 922 561 095

# Cancellation and refunds

Cancellation and refund information for the bukk.io business subscription.

Published 19 October 2026 · Version 2026-10-29-live-1

On this page

1.  [Scope](https://bukk.io/refunds#section-1)
2.  [Cancelling a paid subscription](https://bukk.io/refunds#section-2)
3.  [Refund requests](https://bukk.io/refunds#section-3)

## Scope

This policy covers the bukk.io business software subscription from Golf Consult AS. Creating an account or building does not authorise a payment. Room hire and extras have separate prices and cancellation rules from the room provider and are not Paddle subscription purchases.

## Cancelling a paid subscription

The subscription renews monthly. Stop renewal from Subscription in the selected bukk.io building, or use the subscription-management link provided with your purchase. Cancellation normally takes effect at the end of the current paid period; the confirmed date appears in Subscription. If you need help, contact support@bukk.io or Paddle buyer support.

Cancellation and a refund are different requests. Deleting your personal bukk.io account or leaving a building does not itself cancel the organisation’s subscription. Do not remove the last billing contact before arranging subscription cancellation or transfer.

-   [Paddle buyer support](https://paddle.net/)

## Refund requests

Paddle purchases are subject to Paddle’s Refund Policy and Buyer Terms, plus any additional rights expressly agreed at purchase and mandatory law. No separate money-back guarantee is offered. A cancellation does not automatically produce a refund for unused time.

Contact support@bukk.io about a service problem. For a transaction refund, use the support or refund option in your Paddle receipt or at paddle.net. Include the transaction reference, business email and a short explanation; do not send full card details or sign-in codes. Approved refunds are handled through Paddle.

Nothing here limits statutory rights, lawful payment disputes or Paddle’s ability to grant a refund. The software subscription is intended for businesses; labelling a transaction as business use does not remove any mandatory rights that actually apply.

-   [Paddle Refund Policy](https://www.paddle.com/legal/refund-policy)
-   [Paddle Buyer Terms](https://www.paddle.com/legal/buyer-terms)

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Golf Consult AS · Nicolas vei 15, 4515 Mandal, Norway

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